Customer Support

Contact Us

We're here to help you grow your business online.

Have questions about Zaapp, your AI token balance, merchant storefront, or need assistance with your subscription? Reach out to our dedicated support team through any of the channels below.

Business & Support Information

Entity Name: Dustprints Solutions (Operating as Zaapp)

Brand: Zaapp • zaappi.com

General & Tech Support: support@zaappi.com

Billing & Refunds: billing@zaappi.com

Official Phone: +91 98380 80000

WhatsApp Support: +91 98380 80000 (Mon - Sat, 9:30 AM - 6:30 PM IST)

Registered Address: Dustprints Solutions, Sector 62, Noida, Uttar Pradesh, India - 201309

Customer Support Hours

Our technical and merchant support desk is operational Monday through Saturday from 9:30 AM to 6:30 PM IST. Tickets submitted on Sundays or public holidays are addressed on the next working business day.

Emergency Escalations

For urgent security concerns or payment disputes, our team monitors support@zaappi.com with high priority (average SLA response under 2 hours).